Terms And Condiitons

  BOOKING POLICY 

• Book at least 24 hours before departure.

• Booking is confirmed after payment.

• Last-minute bookings are subject to availability and require customer service contact.

 

   PAYMENT TERMS 

• Full payment must be made within 30 days.

• Submit the payment receipt after transfer.

• Payments are non-transferable, and festive season rates may apply. 

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  CANCELLATION POLICY 

• Cancellations within 24 hours are charged 100%.

• Cancellations within 48 hours are charged 50%.

• No-shows are non-refundable, and refunds may take several working days.

 

  WAITING & EXTRA CHARGES 

• Waiting charges apply at RM100 per hour.

• Additional stops are charged RM50 per location.

• Midnight and public holiday surcharges may apply.

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  TRANSPORT & SERVICE RULES 

• Customers must arrive on time, and routes may change due to traffic conditions.

• Luggage and seat limits must be followed, and dangerous items are strictly prohibited.

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  LIABILITY DISCLAIMER 

• No responsibility for weather/traffic delays.

• Customers must care for belongings; service may be refused for misconduct.

 

TRAVEL DOCUMENTS 

• Customers must carry valid passports and travel documents.

• Visa approval is the customer’s responsibility.

• The company is not liable for denied entry by immigration.

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